How To Use Moya to Check SASSA SRD Status?

Just follow these simple steps to learn how to use Moya to check SASSA SRD status and other proven methods.

A. Download the Moya app from your smartphone’s app store. It is available for both Android and iOS devices.

B. Once downloaded, open the Moya app on your smartphone.

C. In the Moya app, navigate to the section that provides Sassa services. This may be labeled as SASSA SRD services or government service in the app.

D. Look for the option to check your SRD status.

E. Follow the prompts to enter the South African ID card number or phone number that you entered into your application.

F. After that, submit your request to check the SRD status.

Now, you can review your SRD status, which is displayed within the Moya App.

Use SMS Method For SRD SASSA Status:

Follow these steps to check the SASSA SRD status via SMS.

Open the messaging app on your mobile phone.

Create a new Message.

Type a SASSA SMS number (082 046 8553) in the recipient field. This number may vary according to your region or specific instructions provided by SASSA.

Type your South African ID card number and phone number into the message body.

Send the message.

You will receive an automated response via SMS with your SASSA SRD status.

This message indicates whether your application is in progress, approved, or any relevant information.

 WhatsApp Status Check for SRD R350:

Step	Description
1. Add WhatsApp Number	Save the number 082 046 85553 to your WhatsApp contacts list. This is the official SASSA WhatsApp number for application status checks.
2. Initiate Message	Send the message “SASSA” to the saved WhatsApp number. This signals to SASSA that you want to check your application status.
3. Request Status	After receiving a response, reply with “STATUS” to request your application status.
4. Confirm Reference	If asked to provide a reference number in the chat, reply with “YES” only if the number is already known. Otherwise, skip this step.
5. Provide Phone Number	You will be prompted to provide your phone number. Enter the number you registered with when applying for the SRD grant.
6. Provide Reference Number	Reply in the chat with the reference number provided during your application process.
7. Receive Status	Your current application status will be sent to you via WhatsApp. You’ll receive information about whether your application is in progress, approved, or any other updates.

To check the Status add SASSA Whatsapp number 082 046 8553

You can check your R350 status by calling: 

If you want to talk to a real person other than these methods you can contact the SASSA call center at 860 601 011. They can help you confirm your SASSA application status or make payments.

 Application Status of SRD R350 Expected Results:

Here is a simplified explanation of expected results when checking the Sassa status for the SRD R350 grant.

Result	Explanation
Application Completed	You’ve successfully applied for the SRD R350 grant. It’s under review and doesn’t guarantee payment yet, but it’s a step forward.
Declined Status	Your application was turned down because it didn’t meet the requirements. SASSA will explain why it was rejected.
Pending Status	SASSA has your application but needs more time to review it thoroughly. Your status will be updated once they finish, showing if it’s approved or not.
ID Verification Issue	There was a problem confirming your ID. SASSA needs help matching your details with records from the Department of Home Affairs.
Pending Bank Details	SASSA requires your banking information to move forward. Choose your payment method or provide your bank details on their website.
Reapplication In Progress	If you haven’t reapplied for the R350 grant, do it on the website if necessary. The grant started during COVID-19 and later expanded to assist more people in need.
Pending Period	Your application for a specific month is still being processed. Keep checking for updates on your payment status.
Approved Period	Your application was approved for a specific month. Look for your payment date in the “payday” field.
Declined Period	SASSA declined your application for a specific month. If you think there’s an error, you can request a reconsideration.
Cancellation	Your grant was canceled. You can reinstate it by visiting the website.

What is the SASSA SRD appeal process?

You can file an appeal if your SRD application has been rejected. You have 90 days from the rejection by the independent Tribunal of Social Assistance Appeals ITSAA to file an appeal.

Carefully read and understand why your application was declined.

First, the link to the DSD website, Https://srd.sassa.gov.za/apeals

Click the link to check your appeal status. “Click here to file an appeal.”

To request a PIN, enter your South African ID card and registered phone number.

Choose a specific month in which your SRD grant was denied.

You need to appeal separately for each month.

Now, submit the necessary documents, such as bank statements for the last six months and proof of residence.

Give a short explanation of why you are appealing.

If ITSSA agrees, you will receive the SRD grant.

SASSA Status Check: (May 2022-April 2024).

You can find the status of your appeal by following these instructions.

The first step is to visit the website srd.sassa.gov.za. Now, provide your South African 13-digit ID card and phone number associated with your reconsideration application. You will get an OTP code on your phone number. Enter that code on this site, and you will see the status of your appeal on the screen.

 Updating Contact Details for SASSA R350 Grant:

To update contact details for the SASSA R350 grant, follow these simple steps:

Visit the official website of the South African Social Security Agency.

Look for the Grants and Social Relief section on the SASSA website homepage.

Now, within the grant section, locate the specific information related to the R350 grant. It might be listed as the COVID-19 Social Relief of Distress Grant.

Look for the button “Update Contact Details” or similar. You can edit or update your new contact information by clicking this button.

Here, you must provide your ID card number for verification.

Follow the prompts to add your information, such as your email ID, residential address, and phone number.

To ensure accuracy, double-click the information. Incorrect information may lead to communication issues regarding your grant.

Submit the updated contact details. Press the button to save changes.

After submission, you may receive confirmation that your new contact information has been submitted.

What’s the SRD Grant Bank account number?

The SRD grant bank account number varies, depending on the recipient’s status. For permanent grant recipients, it’s typically the same as their regular grant account number. However, for South Africans, the process may differ slightly. The eligible individuals should contact their nearest SASSA office or visit the official SASSA website.

South Africans who hold ID cards:

If you have a South African identity card, follow the procedure step by step.

Visit the official website of SASSA.

In the South African ID holder section located at the bottom of this page, click the button to proceed.

How Do I Update My Banking Details?” is the section where you add the ID card number.

A link will be sent to your mobile number, which is registered with SASSA.

Enter your banking details by clicking the below button.

Your details have been submitted; we are waiting for approval.

Asylum-seekers and holders of special permits:

If you are a special permit holder of Zimbabwe, Angola, or Lesotho, or you are an asylum seeker, you must have a file number; you should have to proceed by the following method:

Visit the official website: https://srd.sassa.gov.za/

You will find the section below of this page entitled “Asylum seeker and special permit holders.” Click here to be directed to the new tab.

In this new tab, to receive payments at Pick n Pay, please click on the tab “Find Payment ID.”

Instruction will be sent about updating the bank account once the data is verified.

Once the details have been updated, wait for SASSA’s approval. It will take up to 7 working days to verify your bank account details.

When the grant application is approved, the payment will be made into your account.

Please keep in mind that the account holder’s name must be on your bank account and mobile number because SASSA cannot deposit money into someone else’s account. The grant payment will be deposited once your account has been updated and verified.

Can I cancel my SRD Grant application?

If your financial situation improves or for other reasons, you have the option to cancel your SRD grant application.

Steps to Cancel Your SRD Grant:

1. Go to the SASSA SRD cancellation page: srd.sassa.gov.za.
2. Input your 13-digit ID number and the mobile number linked to the application.
3. Click “Send Pin” to receive a One-Time Password (OTP).
4. Enter the received OTP to verify your identity.
5. Select “Cancel My Grant” to proceed with the cancellation.
6. You will receive a confirmation message on your registered mobile number.

Important: Receiving an SRD grant when not eligible is considered fraud, potentially leading to legal consequences, including fines and felony charges. Always ensure your eligibility before applying for or continuing to receive benefits.

How do you restore your SASSA Award?

If you previously canceled your SRD grant due to an improvement in your financial situation but now need to reinstate it, here’s how to reapply effectively:

1. Visit the SASSA SRD Web Portal: Go to srd.sassa.gov.za.
2. Enter Your Details: Input your South African ID number and the phone number registered with SASSA.
3. Verify Your Identity: Click on “Send Pin” to receive a One-Time Password (OTP) via SMS, then enter this OTP to verify your identity.
4. Select Your Reason for Reinstatement: Choose from the reasons provided, such as incorrect cancellation, no longer earning income, or other reasons.
5. Confirm and Submit Your Reinstatement Request: Agree to the terms and conditions, then click on “Reinstate My Grant” and select “YES” to submit your request.
6. Review Period: SASSA will review your reinstatement request, which can take between 7–14 days. Once approved, you will receive a notification confirming the reinstatement.

Keep in mind that not all reinstated applications are guaranteed approval. You must meet the eligibility criteria to qualify for the grant.

Recovering SASSA payments for April 2024?

SASSA has updated its payment schedule for April 2024, and it is available online. Please ensure that you receive an SMS confirmation for your payment before attempting to collect the SRF+D Grant.

Here are the three convenient methods to access your funds:

You can collect via your bank account.

If you’ve opted for a bank transfer during your SASSA application and provided all necessary banking details, your grant will be directly deposited into your account. You can withdraw your money using an ATM or by visiting any bank branch.

SASSA card for collection:

With a SASSA card, you can withdraw funds at designated SASSA-affiliated stores or ATMs, providing a seamless way to access your grant.

Use Cash as Payment:

Collect your grant in cash at Post Offices or through SASSA Retail Partners such as:

A. Pick n Pay

B. Shoprite

C. Boxer

D. Checkers

F. Usave

Pro Tip: Many partners offer up to 50% off on select purchases, adding value to your visit.

Steps to Withdraw Cash at SASSA Partner Stores:

Visit your nearest SASSA Partner Store early to avoid crowds.

Present your South African ID and your application ID at the cashier.

Inform the cashier of your intention to withdraw your grant.

The cashier will verify your details, process your transaction, and provide you with a receipt along with your cash.Keep this receipt for your records.

In 2024, the criteria for SASSA grants will be different.

To avail of the SRD R350 grant, applicants must fulfill the following criteria.

Nationality and Residency:

South Africans or refugees must have valid documentation.

Applicant must be a resident of South Africa.

Age Requirements:

The age limit of applicants should be between 18-60 years.

Must be aged between 18 and 60 years old.

Financial Criteria:

The applicant’s monthly income must be at most R624.

The grant seeker must not avail of any other social grants.

Individuals need the necessary resources to meet their basic needs.

Individuals must not have the recipient of UIF or NSFAS.

The person who is applying for a grant should not be able to provide support.

Employment Status:

Grant seeker must be unemployed and is not receiving any form of income/

Individuals cannot refuse offers of employment or educational opportunities.

Additional Requirements:

The person should not reside in a house funded by the state.

Additional Requirements: They should be involved in any criminal activity.

What is SASSA SRD Grant? How Does It Work?

The SASSA Social Relief of Distress (SRD) Grant is a critical financial support mechanism the South African government provides. This grant, administered by the South African Social Security Agency (SASSA), offers R350 per month to individuals who are facing severe financial hardship due to unemployment and do not qualify for other social assistance programs.

How can you apply for the SASSA SRD Grant?

Applying for the SASSA Social Relief of Distress (SRD) Grant is a straightforward process. Here’s a step-by-step guide to help you apply:

Visit the Official SRD Website:

Go to the official SASSA SRD grant application page at srd.sassa.gov.

Complete the Application Form:

Fill out the online application form by providing all required information. This includes your South African ID number, contact details, and other personal information as requested.

Submit Required Documents:

Depending on the requirements, you may need to upload supporting documents. These can include proof of residence, identity documents, and any other documents that verify your financial situation.

Confirm Your Application:

After entering all necessary information, review your application for accuracy, then submit it.

Receive Confirmation SMS:

Once your application is submitted, you will receive an SMS confirming that SASSA has received your application.

Wait for Application Processing:

SASSA will process your application and determine your eligibility based on the provided criteria. This process involves checking your financial background and current employment status.

Check Your Status:

You can check the status of your application by returning to the SRD website or using the links provided in the confirmation SMS.

Receive Your Grant:

If approved, you will receive the SRD grant payments either through direct bank deposit, an SASSA card, or at a specified payout point.

SASSA Contact Details

For comprehensive support and inquiries, SASSA provides several contact options across various regions. Ensure you have the correct details for seamless communication.

Nationwide Contact Options:

• Toll-Free Call Center: Dial 0800 6010 11 for general inquiries.
• Head Office Contact:
• Phone: 012 402 3222
• Email: Grantsenquiries@sassa.gov.za

Regional Offices Contact Details:

Eastern Cape:

• Location: BKB Building, Fitzpatrick and Merino roads, East London, Quigney, 5200
• Phone: 043 707 6300/6472/6335
• Fax: 043 707 6481/6487
• Email: GrantsEnquiriesEC@sassa.gov.za, ECCustomerCare@sassa.gov.za
• Hours: Mon-Fri, 8 am-5 pm

Free State:

• Address: African Life Building, 75 St Andrew Street, Bloemfontein
• Phone: 051 410 8339/0804/0805
• Fax: 051 409 0862
• Email: GrantsEnquiriesFS@sassa.gov.za

Gauteng:

• Head Office: SASSA House, Prodinsa Building, Steve Biko and Pretorius Streets, Pretoria
• Phone: 012 400 2000
• Fax: 012 400 2257
• Email: GrantsEnquiries@sassa.gov.za

KwaZulu-Natal:

• Address: 1 Bank Street, Pietermaritzburg, 3201
• Phone: 033 846 3300
• Fax: 033 846 9595
• Email: GrantsEnquiriesKZN@sassa.gov.za
• Hours: Mon-Fri, 7:30 am-4:30 pm

Limpopo:

• Address: Landros Mare Street, Polokwane, 0699
• Phone: 015 291 7509
• Fax: 015 291 7416
• Email: GrantsEnquiriesLIM@sassa.gov.za
• CustomerCareLim@sassa.gov.za

Mpumalanga:

• Address: 18 Ferreira Street, Nelspruit Reserve, Mbombela, 1200
• Phone: 013 754 9380/9428/9446
• Fax: 013 754 9501
• Email: GrantsEnquiriesMP@sassa.gov.za

Northern Cape:

• Address: 95–97 Du Toitspan Road, Kimberley, 8300
• Phone: 053 802 4919
• Fax: 053 832 5225
• Email: GrantsEnquiriesNC@sassa.gov.za
• Hours: Mon-Fri, 7:30 am-4 pm

Western Cape:

• Address: Golden Acre, 9 Adderley St, Cape Town, 8001
• Phone: 021 469 0235
• Email: GrantEnquiriesWC@sassa.gov.za
• Hours: Mon-Fri, 8 am-5 pm

SASSA Office Hours And Additional Information:

Visit your local SASSA office for direct assistance. Check the official SASSA website for specific office locations and contact details.Office hours are generally from 8 am to 4:30 pm, Monday to Friday. It’s advised to visit early to avoid long queues, especially around lunchtime and midday. Public holidays may affect operating hours.

What is the payment status of SASSA SRD R350?

To verify your SASSA SRD grant status, simply:

Visit sassa.gov.za.

Enter your South African ID and the phone number associated with the application.

Click “Check Status” to see your grant’s approval status and payment details.

You can also check your status via phone, SMS, the Moya app, or in person at any SASSA office for added convenience.

What does the Sassa Status Check for R350 mean?

SASSA Grant Status check for R350 is a method to check Grant status online, which is provided by the South African Security Services Agency for financial assistance to unemployed South Africans.